Help center
How can we help you today?
No forms, no waiting: tell us what's going on by phone or WhatsApp and we'll help you directly.
Services
Electrical, climate control, heating, energy and more.
ANNA Passport
Monthly maintenance plans.
Coverage areas
A6 Corridor, A1 Corridor and M30 Central.
FAQ
What people ask us most.
What services does ANNA offer?
Electrical, climate control and energy services at home: repairs, maintenance, installations and efficiency upgrades, always through the same point of contact.
How do I get in touch with ANNA?
By phone or WhatsApp only — we don't use forms. Call 918 59 17 22 or message us and we'll help you directly.
What is your service area in Madrid?
We operate exclusively within the Community of Madrid, focusing our activity solely on three key areas: the A-6 corridor, the A-1 corridor and the M-30 area. This lets us maintain a fast, personal, top-quality service, aimed solely at residential and business customers located within these boundaries.
Do you work outside Madrid or across the wider province?
No, our service is designed solely and exclusively for Madrid. To guarantee excellent, personalised attention, we limit our coverage to three specific sectors of the capital: the M-30 area, the north-west (A-6) area and the north of Madrid (A-1). We don't outsource work and we're not an open platform; we're a team dedicated exclusively to these three geographic areas.
What is the ANNA Passport?
It's our monthly technical maintenance plan, with three tiers (Essential, Comfort and Premium). ANNA knows your home's technical history, so you always know who to call.
How is the service billed?
One-off jobs are quoted clearly before we start. ANNA Passport plans are billed monthly.
What if I have an urgent breakdown?
Tell us what's going on by phone or WhatsApp and we'll arrange a visit as soon as possible. ANNA Passport Premium customers also have on-call technical support.